There wasn’t even a doubt in our minds nor did we ever question who we were going to use as our VA Lender. Sheri from Benchmark took care of us on our first home purchase, so we knew the second would be just as easy. Any question we had, day or night was answered to the quickest capability via text, call or email.
As a veteran, I’ve personally witnessed my brothers and sisters in arms being underserved. That’s not what we experienced with Sheri. From day one we were welcomed and walked through the lending process. And during closing, in the presence of Sheri and our realtor, the closing department showed high praise for Benchmark.
The thing that stood out the most was Sheri’s responsiveness and genuine empathy. While I know we were not her only clients at the time, she made us feel as if we were. She was prompt, easy to talk to, and it was apparent she is an expert in the field. We had a complicated application with multiple homes and Sheri found us the best and most financially sound Package.
We never look back wondering if there would have been an easier way without Sheri.