S. Barber, Benchmark Veteran client

S. Barber

I reached out to Selena Ward with Benchmark Mortgage Jan of 2018. That was the third time I have used my VA home loan. I have to say that Selena and her team made this time around the smoothest and easiest. Everyone knows that the VA loan is not the most streamlined Mortgage program even though it is a great program for us that have served our country through the military. Selena has made it her personal mission to learn the VA loan process so that it runs as smooth as possible. I could not be more impressed with her expertise on the system and willingness to walk me and my wife through it. No matter how many times we asked the same question over and over. Being a State Farm Agent, I have gotten to know a good number of realtors, and many of them have expressed their frustration with the VA loan process. Even to the point that they are reluctant to work with people who are going to use the loan for purchasing a house. They just have not worked with lenders who know it well enough and in the middle of getting the home closed it falls through. Selena Ward is the answer to this problem! I was never worried about the process. If I had questions, they were answered almost immediately, and I was always in the loop. Even the Title company made comments on how surprisingly smooth the process was. I want to thank Selena and her team for their dedication to veterans and the VA loan program that most veterans use. I am very proud to know there are people like her who support veterans every day.